Terms of Use

These Terms of Use ("Terms of Use") govern your access to and use of the Argo website located at argo.com (referred to throughout, together with the website, as the "Site," or referenced individually) and any materials, information, products, or services ("Services") made available through the Site by, or on behalf of, Argo and/or our owners and affiliates (collectively "Company," "our," "us," or "we"), or contracted by Argo and supplied by a third party (collectively, "Third Party").

Your access to and use of the Site, along with the information and Services it offers, are governed by the terms, conditions, and notices contained in or referenced by these Terms of Use, as well as any separate written agreement between you and us. Additionally, particular Services on the Site may carry their own posted rules, which may add conditions beyond those in these Terms of Use.

By accessing or using the Site, you agree to these Terms of Use as they may be revised from time to time — please read them closely. If you don't understand or won't be bound by them, do not access or use the Site or Services. We may revise these Terms of Use at any time, and changes take effect immediately upon posting unless we state otherwise. Please check back periodically for updates.

Privacy Policy

The Argo Privacy Policy and California Privacy Notice form part of these Terms of Use and are incorporated by reference. By accepting these Terms of Use, you agree to our collection, use, and disclosure of information as those documents describe, as they may be updated over time. We encourage you to review the Privacy Policy and California Privacy Notice at argo.com/privacy and argo.com/ccpa

Not Medical Advice

The Site and Services are provided for informational purposes only, meant to help you understand your health. This content does not substitute for professional medical advice, diagnosis, or treatment.

ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDERS WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION.

WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR DAMAGES OR INJURY TO PERSONS OR PROPERTY ARISING FROM ANY USE OF ANY MATERIALS, CONTENTS, PRODUCTS, SUPPLIES, INFORMATION, IDEAS, OR ADVICE CONTAINED IN THE APP, Argo, AND/OR SERVICES.

You acknowledge that certain Services on the Site depend on information you personally enter into it. We do not recommend or endorse any particular drug, product, or course of treatment.

We do not endorse any specific prescription drug, product, health care provider, or pharmacy mentioned on the Site. Any reliance on information supplied by us, our employees, or Third Parties is entirely at your own risk. Nothing provided through the Site or Services should be used as a basis for diagnosing any medical condition, disease, or therapy.

YOU ARE ADVISED TO ALWAYS SEEK THE ADVICE OF YOUR DOCTOR OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT OR ALTERING YOUR EXISTING TREATMENT. THE APP, Argo, AND THE SERVICES ARE NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOU AND YOUR UNIQUE MEDICAL HISTORY. YOU UNDERSTAND AND AGREE THAT YOU SHALL NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING PROFESSIONAL MEDICAL ADVICE BECAUSE OF SOMETHING YOU READ OR LEARNED FROM THE APP, Argo, AND/OR THE SERVICES.

Our Services

Services offered through the Site are NOT health insurance benefits or policies, and are not meant to replace health insurance. By placing an order through argo.com, you agree not to submit a claim for telemedicine services provided here to Medicare, any other federal payor, or any state or private payor.

Although a preferred pharmacy may be suggested, you may direct your prescription to any pharmacy you choose. Email support@argo.com if you'd like to use your own pharmacy before finalizing your order.

There is no assurance that any given patient will be treated by a provider. Providers decide, in their professional judgment, whether particular care or treatments suit a given patient, and each provider may decline to provide care for suspected misuse of the service or for any other reason they consider medically or ethically appropriate. Likewise, there is no guarantee a prescription will be issued; whether a prescription is appropriate rests entirely on the provider's professional judgment.

Important Contact Information by State

FLORIDA BILL OF RIGHTS FOR WEIGHT LOSS

http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0500-0599/0501/Sections/0501.0575.html

CALIFORNIA NOTICE TO CONSUMERS

Medical doctors practicing in California are licensed and regulated by the Medical Board of California.

(800) 633-2322

www.mbc.ca.gov/

Complaints can be filed online at http://www.mbc.ca.gov/Breeze/Complaints.aspx or submitted on paper; instructions for the paper form appear at http://www.mbc.ca.gov/Consumers/Complaints/Submit_By_Mail.aspx. Mail a completed paper Consumer Complaint Form to:

TEXAS

Complaints regarding physicians, and other Texas Medical Board licensees and registrants — including physician assistants, acupuncturists, and surgical assistants — may be filed for investigation with:

Las quejas sobre médicos, asi como sobre otros profesionales acreditados e inscritos del Consejo Médico de Tejas, incluyendo asistentes de médicos, practicantes de acupuntura y asistentes de cirugia, se pueden presentar en la siguiente dirección para ser investigadas:

Texas Medical Board Attention: Investigations 333 Guadalupe, Tower 3, Suite 610 P.O. Box 2018, MC-263 Austin, Texas 78768-2018

Si necesita ayuda para presentar una queja, lame al: 1-800-201-9353, Para obtener más información, visite nuestro sitio web en www.tmb.state.tx.us.

KANSAS

Only individuals licensed under the Kansas Healing Arts Act may operate or maintain an office for the practice of the healing arts within the state.

This office operates under the authority of a practitioner licensed to practice the healing arts in Kansas.

Send questions or concerns about this professional practice to:

The Site and Services are for personal, non-commercial use only, and using the Services is voluntary.

You are responsible for any phone and data charges incurred while using the Site.

We may disable the Site, or any of its features or functionality, or restrict availability to anyone, for any reason and at any time, without notice or liability to you.

Once your participation in the Services ends or is terminated, your rights to participate end immediately, and you must stop using the Site and Services governed by these Terms of Use. Provisions of these Terms of Use that by their nature should continue will survive any termination or cancellation.

You acknowledge that Third Parties, including participating pharmacies, may provide Services such as prescriptions. We do not guarantee the quality of Services or products offered by any Third Party, including any participating pharmacy, vendor, or service provider. Our Site is meant, in part, as a tool for estimating a prescription drug's price at the time you search for it. Neither the Site nor the Services offer advice for managing your overall prescription drug costs or health.

Electronic Communications

We may let you request and receive pricing information and coupons through various channels, including text messaging and email. When you use the Site or send us a text message or email, you are communicating with us electronically. By using the Services and/or requesting pricing, information, or coupons from us, you consent to being contacted with prescription-related information and to receiving electronic communications from us via SMS or text, email, or notices posted on the Site. SMS consent will not be shared with third-party providers. You acknowledge that texting and email are not secure communication methods and that messages could potentially be read by an unauthorized third party. You agree that all agreements, notices, disclosures, and other communications we deliver electronically satisfy any legal requirement that they be in writing.

Argo Intellectual Property

All content on or available through the Site — including text, graphics, logos, designs, data, button icons, images, audio clips, digital downloads, data compilations, specialized content, technical data, documentation, know-how, and software, as well as the compilation of that content — belongs to Company or its content suppliers, is protected under U.S. and international copyright law, and may carry additional intellectual property protections, including patent and trademark rights, under U.S., other national, or international law. Every element of the Site, including its overall design and included content, is protected by trade dress, copyright, moral rights, trademark, and other intellectual property laws. The Site may be used only for its intended purpose. You may not modify any materials, and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or work found on the Site. Except where copyright law allows, you must obtain permission before reusing any copyrighted material available on the Site. For purposes of these Terms of Use, using such material on any other mobile application, website, or online service is prohibited. You must comply with all applicable domestic and international laws, statutes, ordinances, and regulations relating to your use of the Site. The Site, its content, and all related rights remain the exclusive property of Company or its licensors unless we expressly agree otherwise.

All custom graphics, icons, logos, design marks, and service names are registered trademarks, trademarks, or service marks belonging to Argo and its owners. All other trademarks or service marks belong to their respective owners. Nothing in these Terms of Use gives you any right to use any trademark, service mark, logo, or the Argo name.

Minors and Use of Service as a Legal Guardian

You must be at least 18 years old to access or use the Site, and by using it, you represent that you meet that age requirement. If you use the Site as a parent or legal guardian on behalf of a minor, you take on full responsibility for compliance with these Terms of Use.

Your Conduct

You agree to follow all laws, rules, and regulations that apply to your use of the Site. When using the Site, you further agree to:

• Refrain from any action that disrupts the proper operation of the Site, undermines its security, or otherwise damages the Site or any materials or information it makes available.
• Refrain from soliciting illegal activity or any activity that infringes our rights or the rights of others.
• Refrain from attempting unauthorized access to any part or feature of the Site, to any connected systems or networks, to our servers, or to any Services offered on or through the Site — including via hacking, password "mining," or other unauthorized means.
• Refrain from probing, scanning, or testing the vulnerability of the Site or any connected network.
• Refrain from attempting to breach security or bypass authentication measures on the Site or any connected network.
• Refrain from uploading or transmitting viruses, files, or programs meant to interrupt, destroy, or limit the functionality of computer software, hardware, or telecommunications equipment connected to the Site.
• Refrain from using the Site, or any Service or information it offers, to reveal information other than your own — except information about a person whose care you are legally authorized to manage (such as a child or parent) or information the Site itself makes available to you.
• Refrain from using automated tools such as robots, spiders, or scrapers to collect information or content from, or otherwise access, the Site without our prior permission.
• Provide accurate, current information, and never provide information meant to impersonate someone else.
• Keep such information updated so it stays accurate and current.
• Take financial responsibility for all use of the Site under your account.
• Refrain from using the Site for any unlawful purpose or a purpose these Terms of Use prohibit, and refrain from soliciting illegal activity or activity that infringes Company's rights or the rights of others. You agree that we may terminate your access to the Site at any time, at our sole discretion and without prior notice, if you violate any of the above.

Marketing

Regardless of whether you've opted out of certain marketing offers, by using the Site you agree that we may advertise our services and those of other companies through banner ads, hyperlinks, and similar marketing tools. Products featured are chosen at our sole discretion and may come from us and/or unaffiliated companies. Unaffiliated companies bear sole responsibility and liability for delivering — or failing to deliver — the services, benefits, or products they offer. We neither endorse nor guarantee products or services from unaffiliated companies.

Accuracy of Information

We strive for accuracy in the Services offered through the Site, but despite our best efforts, information on the Site or provided through the Services may occasionally be wrong, incomplete, or outdated. If a price shown on the Site turns out to be inaccurate, your only remedy is to accept the corrected price or decline the transaction.

WE MAKE NO REPRESENTATION AS TO THE COMPLETENESS, ACCURACY, OR CURRENCY OF ANY INFORMATION ON THE SITE OR PROVIDED AS PART OF THE SERVICES. YOU ACKNOWLEDGE THAT WE HAVE NO DUTY OR OBLIGATION TO MAINTAIN THE ACCURACY OF, OR UPDATE ANY SUCH INFORMATION, AND AGREE THAT YOUR RELIANCE ON ANY SUCH INFORMATION IS AT YOUR OWN RISK.

Links to Other Sites

Our Site may link to third-party websites and online services beyond our control. We are not responsible for how those third parties collect, use, or disclose your information. We encourage you to review the privacy policy and terms of use for each website or service you visit. Including a link does not signal endorsement of, or affiliation with, that website or service, nor any express or implied warranty regarding it.

Security and Safety

Uploading information to your mobile device in connection with the App, or submitting information to the Site, is done at your own risk, and we are not liable for unauthorized access to or use of any personal or other information. Information uploaded to the App may reside on your mobile device, and the security and safety of that device is solely your responsibility.

Disclaimer of Warranties

WE PROVIDE ACCESS TO ARGO.COM, THE APP, AND SERVICES, INCLUDING SERVICES PROVIDED BY THIRD PARTIES, "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE ARE NOT RESPONSIBLE FOR ANY THIRD PARTY SERVICES OR CONDUCT OF PROVIDERS OF THIRD PARTY SERVICES. WE DO NOT WARRANT ARGO.COM, THE APP, AND/OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, AND INACCURACIES IN THE CONTENT AVAILABLE THROUGH ARGO.COM, THE APP, AND SERVICES. WE DO NOT MAKE ANY REPRESENTATIONS, NOR DO WE ENDORSE THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, ALERT, NOTIFICATION OR OTHER MATERIAL OR DATA DISPLAYED OR UPLOADED OR DISTRIBUTED THROUGH ARGO.COM, THE APP, AND/OR SERVICES. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN ARGO.COM, THE APP, AND SERVICES. WE DO NOT GUARANTEE OR WARRANT THAT ARGO.COM, THE APP, AND/OR SERVICES OR MATERIALS THAT MAY BE DOWNLOADED FROM THE SERVICES DO NOT CONTAIN VIRUSES, WORKS, "TROJAN HORSES" OR OTHER DESTRUCTIVE MATERIALS; WE ARE NOT LIABLE FOR ANY DAMAGES OR HARM ATTRIBUTED TO SUCH FEATURES. IF YOU RELY ON ARGO.COM, THE APP, AND/OR THE SERVICES AND ANY MATERIALS AVAILABLE THROUGH THE SERVICES, YOU DO SO SOLELY AT YOUR OWN RISK. BY USING THIRD PARTY SERVICES, YOU HEREBY WAIVE AND RELEASE ANY CLAIMS AGAINST US FOR ANY AND ALL RESPONSIBILITY OR LIABILITY TO ANY DAMAGE, OR ANY OTHER CLAIM, THAT MAY ARISE IN CONNECTION WITH USAGE OF THE THIRD PARTY SERVICES. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR USE OF ARGO.COM, THE APP, AND THE SERVICES OR INFORMATION, AND HYPERLINKED SITES. SERVICES AND INFORMATION PROVIDED BY HYPERLINKED SITES OR THIRD PARTIES MAY BE SUBJECT TO THE ADDITIONAL TERMS AND CONDITIONS OF THOSE PROVIDERS. WE MAKE NO WARRANTY THAT THE SITE OR SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SITE OR SERVICE OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED THROUGH THE SITE OR THROUGH HYPERLINKED SITES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Other Limitations of Liability

WE CANNOT AND DO NOT ASSUME ANY LIABILITY FOR UNAUTHORIZED OR FRAUDULENT USE OF ARGO.COM, THE APP, AND SERVICES. BY ACCESSING THE SITE AND SERVICES, YOU AGREE TO HOLD HARMLESS AND WAIVE ALL CLAIMS AGAINST US AND OUR RELATED PARTIES AND THIRD PARTIES REGARDING THE INFORMATION PROVIDED AND YOUR USE OF IT. IN ADDITION, YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL WE OR OUR RELATED PARTIES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES – EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES – OR FOR ANY LOSS OF PROFITS OR REVENUE, INCLUDING BUT NOT LIMITED TO LOSS OF SALES, PROFIT, REVENUE, GOODWILL, OR DOWNTIME, (HOWEVER ARISING IN TORT, CONTRACT, OR OTHERWISE) REGARDLESS OF OUR NEGLIGENCE OR WHETHER WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY DISPUTE OR CLAIM RELATED TO THE SITE AND SERVICES IS YOUR STOPPING YOUR USE OF THE SITE AND SERVICES. THE LIMITATIONS OF LIABILITY PROVIDED IN THIS AGREEMENT INURE TO THE BENEFIT OF THE COMPANY AND TO ALL OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, ATTORNEYS AND AGENTS. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

Indemnification

YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS COMPANY AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ALL LOSSES, CLAIMS, LIABILITIES, DEMANDS, COMPLAINTS, ACTIONS, DAMAGES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, EXPENSES, AND COSTS (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS' FEES) THAT ARISE OUT OF OR IN CONNECTION WITH (A) YOUR VIOLATION OF APPLICABLE LAWS, (B) YOUR MISUSE OF THE SITE OR SERVICES, AND (C) YOUR BREACH OF THESE TERMS OR ANY OTHER TERMS ON THE SITE. WE RESERVE, AND YOU GRANT TO US, THE EXCLUSIVE RIGHT TO ASSUME THE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU (SUBJECT TO YOUR CONTINUING INDEMNIFICATION).

Dispute Resolution

You agree to follow the dispute resolution procedures described here for any controversy or claim arising out of or relating to these Terms of Use or their breach. Any dispute between you and Company arising from or connected to these Terms of Use will be resolved by binding arbitration in San Diego, California, under the then-current rules and procedures of Judicial Arbitration and Mediation Services, Inc. (JAMS). The arbitrator will apply the law of the State of California, and judgment on the arbitrator's award may be entered in any court with proper jurisdiction. You agree that, notwithstanding any law to the contrary, the arbitrator may award the prevailing party its costs and reasonable attorneys' fees. Company bears no responsibility for disputes between you and other Site users.

Changes to These Terms of Use

We may modify these Terms of Use, in whole or part, at our discretion and at any time. Modifications take effect as soon as the revised Terms of Use are linked from the Site. Check the "last updated" date at the top of this page to see whether these Terms of Use have changed since you last read them. Continuing to use the Site after that date means you accept the updated Terms of Use.

Access or Use Outside the United States

Even though users worldwide can access the Site, the Site and Services are intended only for United States residents and are offered solely as a service to visitors and subscribers located in the United States of America ("U.S.") and its territories; as such, they may not satisfy legal requirements elsewhere. Argo and the App are meant only for use by residents of the U.S. and its territories, and users located outside the U.S. and its territories may not register for or use the Services.

Governing Law

These Terms of Use are governed by and interpreted under the laws of the State of Georgia, excluding its choice-of-law rules, and excluding matters governed by U.S. federal copyright, trademark, and patent law.

Severability

If an arbitrator or court finds any part of these Terms of Use illegal or unenforceable, that part will be removed, and the remaining provisions will stay in force and continue to govern your use of the Site and our Services.

Entire Agreement

These Terms of Use, together with any documents expressly incorporated by reference, make up the entire agreement between Company and you regarding your use of the Site, superseding any earlier agreements, representations, or warranties, whether written or oral, on the same subject.

Laboratory Testing — BioReference Labs (New York & New Jersey)

Under their respective state patient billing laws, patients in New York and New Jersey may request an itemized price list for their laboratory tests from Argo. To request one, contact us at support@argo.com.

Note on BioReference pricing: Because of patient billing laws in certain states (NY and NJ), BioReference cannot offer discounts as steep as Quest's or Labcorp's. In those states, the discount we receive from BioReference cannot go below Medicaid pricing, which means higher costs than what Labcorp and Quest offer.

Operation of the Site

At any time, at our sole discretion, with or without notice, and without liability to you, we may: (a) modify, suspend, or end operation of, or your access to, the Site or any part of it — including for your violation of these Terms of Use; (b) change or modify the Site or any part of it; and (c) interrupt normal Site operations, or any part of them, to perform routine or non-routine maintenance, fix errors, or make other changes.

Contact Us

If you have any questions or concerns about the Site or these Terms of Use, please contact us at support@argo.com

Digital Millennium Copyright Act ("DMCA") Notice

In running the Site, we may function as a "services provider" under the DMCA, acting as an online provider of materials and links to third-party websites. As a result, third-party materials we neither own nor control may be transmitted, stored, accessed, or otherwise made available on the Site. Argo maintains the legally required procedures for handling copyright infringement allegations connected to the Site. Our policy calls for the prompt removal of content, or suspension of any user, found to have infringed the rights of argo.com or a third party, or to have otherwise violated intellectual property law or these Terms of Use. If you believe material on the Site or in the Services infringes a copyright, notify us using the DMCA's claimed-infringement notice procedure (17 U.S.C. Sect. 512(c)(2)). We will act promptly to remove or disable access to the material claimed to infringe and will follow DMCA procedures to resolve the matter between the notifying party and the alleged infringer who supplied the content. We may notify affected users of an infringement notice by a general notice on any of our websites, by email to the address on file, or by first-class mail to the physical address on file. If you receive such a notice, you may submit a written counter-notification to our designated agent containing the information described below. Our designated agent for DMCA notices is support@argo.com.